[vc_row equal_height=”yes” css_animation=”none” css=”.vc_custom_1496926452255{margin-right: -50px !important;margin-left: -50px !important;}”][vc_column css=”.vc_custom_1618802695779{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 20px !important;padding-right: 50px !important;padding-bottom: 20px !important;padding-left: 50px !important;border-left-color: #e8e8e8 !important;border-right-color: #e8e8e8 !important;border-top-color: #e8e8e8 !important;border-bottom-color: #e8e8e8 !important;}” offset=”vc_col-lg-6 vc_col-md-6″ mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_sticky_column=”false” parallax_scroll=”no” mobile_reset_margin=”no” tablet_reset_margin=”no”][woodmart_title align=”left” title=”CONTACT US FOR ANY QUESTIONS” subtitle=”ASK US ANYTHING” woodmart_css_id=”5d4049f4104fd”][woodmart_info_box style=”border” alignment=”center” btn_position=”static” btn_style=”link” title=”AVAILABLE 24/7″ css=”.vc_custom_1654533618773{padding-top: 10px !important;padding-right: 10px !important;padding-bottom: 10px !important;padding-left: 10px !important;background-color: #ffffff !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” link=”url:%23replain-link” woodmart_css_id=”629e2de62dd6d” svg_animation=”no” info_box_inline=”no” woodmart_empty_space=”” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MjllMmRlNjJkZDZkIiwic2hvcnRjb2RlIjoid29vZG1hcnRfaW5mb19ib3giLCJkYXRhIjp7InRhYmxldCI6e30sIm1vYmlsZSI6e319fQ==” wd_z_index=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet_landscape=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no”]
[/woodmart_info_box][/vc_column][vc_column css=”.vc_custom_1496927688909{padding-top: 20px !important;padding-right: 50px !important;padding-bottom: 10px !important;padding-left: 50px !important;}” offset=”vc_col-lg-6 vc_col-md-6″][woodmart_title align=”left” title=”FREQUENTLY ASKED QUESTIONS” subtitle=”FOR YOUR INFORMATION” woodmart_css_id=”5d404b45d2349″][vc_tta_accordion shape=”square” color=”white” c_icon=”chevron” c_position=”right” active_section=”1″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”Will I receive the same product that I see in the picture?” tab_id=”1484049984208-4e284a2e-4b83″][vc_column_text text_larger=”no”]All product photos are taken of the original products that will be shipped to you. We guarantee that you will only receive genuine products from the brand owners. If you feel that you have not received a genuine product, please raise a return request and we will process your returns immediately.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Where can I view my sales receipt?” tab_id=”1484056430132-f06cc1b5-a7ca”][vc_column_text text_larger=”no”]You can access and manage your orders from your Account Dashboard, including your sales receipt, order tracking and profile update.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How can I return an item?” tab_id=”1484049984302-e0b553b6-82dc”][vc_column_text text_larger=”no”]In the unfortunate event that you would like to return your product in accordance with our return policy, you may raise a return request from your Account Dashboard. All returns will be processed immediately.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Will you restock items indicated as “out of stock?”” tab_id=”1484057271889-b3b2ad15-15f7″][vc_column_text text_larger=”no”]If any item in our shop goes “out of stock”, we will re-stock these items as soon as they become available from respective brand owners, which will typically be within 7 days unless specified. Some items can also be backordered, which will be indicated on respective product pages.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Where can I ship my order?” tab_id=”1484056425804-e857e9fe-0c57″][vc_column_text text_larger=”no”]Currently, we only ship to Malaysia. All orders will be shipped by our preferred courier with expedited shipping.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]
