STRICTLY NO REFUNDS for any shipping & handling charges.
There may be promotional offerings for free delivery from time to time so please check in often.
We strive to deliver your purchased products in the shortest time possible. All orders are processed as soon as the transaction is confirmed. All orders are dispatched and delivered by our designated carrier, Monday – Friday, excluding weekends and public holidays.
Happy Shop can only send orders to street address in Malaysia. We do not deliver to P.O. Box addresses. We are unable to ship to any International address at this moment.
At the time of delivery, you may be required to validate the delivery of the products by signing-off with the delivery personnel. You agree to inspect the packing of the parcel and to ensure the seal is not damaged or opened before you sign for received products. Please check the content of the parcel if you find that the seal is broken and you may refuse to sign for received products.
If you are not at home to receive your purchased order, please log in to your account or the carrier website to track the status of your shipment. Should the order fail to be delivered to you successfully after a few attempts, or if you do not pick up your order at a nearby location as stated by the courier, the order may be disposed of after the stipulated time given. In this case, we will not refund you any amount that you had spent on your order.
We deliver all orders using our standard packaging materials. We do not cater to any special packaging requests at this moment.
We are only able to deliver to one delivery address per order. If you would like to deliver to multiple addresses, please place your order separately for each unique address.
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